Support
Need Help?
Please refer to the NRCan NDTCB Policy Manual for additional information.
Please get in touch with Meazure Learning for any questions related to your exam journey.
Phone: 1-888-900-0005, Press "1"
Email: testingsupport@meazurelearning.com
Business Hours: Monday through Friday - 8:30am to 7:00pm Eastern Time.
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Booking your Exam
Onsite
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Purchase your exam.
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Once your purchase is complete, click on ‘Exams’.
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You will then see the word ‘Book’ next to the examination in question. Select that button.
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You will be taken to the New Booking dashboard. Click on 'Onsite'.
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If your exam requires an eligibility check, you will be asked to submit a request to book. Click 'I'm Ready to Book' to submit the request. At this point the request will be reviewed by Meazure Learning; you will receive an email with your next steps.
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Choose your preferred proctor language.
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You will see a 3-month calendar; available dates are dark grey. Select your desired exam date to see the available times.
Note: You must schedule your exam at least 72 hours in advance.
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Choose a time when you are available.
(The times listed are provided in the 24-hour (military clock.)
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Complete the booking by clicking 'Submit Booking'
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You will receive a confirmation email of your online booking. Review those instructions immediately to ensure that your computer is compatible prior to exam day.
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Exam Integrity Tip Line
As ensuring an honest and fair exam experience for our test takers is crucial to us and our partner organizations for whom we deliver exams, Meazure Learning has implemented a tip line to allow exam candidates to confidentially provide information should they notice unusual behavior at an exam site.
If you suspect cheating, please contact the Exam Integrity Tip Line by phoning 1-888-900-0005 or emailing examintegrity@meazurelearning.com.
All calls and emails will be handled discreetly and confidentially.